Sewage coming up through a tub, a toilet, or a floor drain is an emergency and a health hazard. Stop using all water in the house immediately — every flush and every sink adds to the backup — keep people and pets away from the sewage, and call us right away.
A backup that hits several fixtures at once almost always means the main line, not a single trap, is blocked. We clear it fast, then run a camera to find the cause — roots, grease, a belly, or a collapse — so you're not dealing with the same mess again next week.
Signs of a sewer backup
- Sewage or dark water rising in tubs, showers, or toilets
- Multiple fixtures backing up at the same time
- Gurgling toilets or drains when you run water elsewhere
- A strong sewage odor indoors or at the cleanout
- Water backing up when the washing machine drains
- A backup that gets worse after heavy rain
What's Included When You Book Sewer Backup
Every sewer backup cleanup job in Cibolo comes with the same standard of care — no vague “we'll take a look” and a surprise bill. Here's exactly what you get:
- Fast, health-hazard-priority response, 24/7
- Stop-water-use guidance and isolation of the contaminated area
- Main-line clearing by cabling or hydro jetting
- A camera inspection to find the real cause — roots, grease, belly, or break
- Advice on safe sanitizing and coordination with restoration
- Documentation of the event and cause for your insurer
Our sewer backup response
- 1
Stop water use and secure the area
We have you shut off water use to stop the rise, and we keep the contaminated area isolated from people and pets.
- 2
Clear the main line
We locate the cleanout and clear the blockage — cabling or hydro jetting depending on the cause — to get the line flowing again fast.
- 3
Camera inspection
We run a camera to identify why it backed up — roots, grease, a belly, or a break — so the fix addresses the cause, not just the symptom.
- 4
Sanitize and coordinate restoration
We advise on safe cleanup and sanitizing, document the event for insurance, and coordinate restoration for affected materials.
What Affects the Price
Cost depends on how the line is cleared, whether a camera inspection and line repair are needed, and the timing of the call.
- Emergency timing — after-hours emergency labor runs about $140–$275/hr
- Cabling vs. hydro jetting to clear the main
- Camera inspection (about $100–$450) to find the cause
- Any sewer-line repair the inspection reveals
- Sanitizing and restoration coordination for contaminated materials
Why call us for a sewage backup
Fast, 24/7 health-hazard response
Sewage is a hazard — we treat backups as urgent and get the line flowing fast.
We find the real cause
A camera pass shows why it backed up so it doesn't happen again next month.
Cleanup and claim documentation
We guide safe sanitizing and document everything for your insurer and restoration team.
Licensed Plumber in Cibolo, TX
Need Sewer Backup in Cibolo? We're Ready.
From Cibolo emergencies to planned repairs, we show up on time with upfront, written pricing. Free estimates, financing available, and 60-minute emergency response across the metrocom.
Prefer to talk now? Call (831) 290-4327 — a real person answers.
Sewer Backup FAQs
Stop using all water in the house immediately — every flush or drain adds to the backup. Keep people and pets away from the sewage, open windows for ventilation if odor is strong, and call us. Don't attempt to plunge a main-line backup; that can spread contamination.
The tub and shower are usually the lowest drains, so a blocked main line backs up there first. Sewage in multiple low fixtures at once is a clear sign the main lateral is blocked, not a single trap — which is exactly what our camera inspection confirms.
Not if we address the cause. Clearing gets you flowing again, but we run a camera to see whether roots, grease, a belly, or a broken section caused it, then recommend the repair that prevents a repeat. Skipping the inspection is how people end up cleaning up twice.
Sewer backup coverage is often a separate endorsement rather than part of a standard policy, so it depends on your specific coverage. We document the event, the cause, and the affected areas so you can file with the records adjusters expect.
Small, freshly contaminated areas can sometimes be handled with proper protection, but sewage carries bacteria and category-3 (black) water is a genuine health hazard. Keep people and pets away, don't run more water, and let us clear the line first — then we'll advise on safe sanitizing and when to bring in restoration.
We get the line flowing and advise on proper sanitizing of affected surfaces, and for larger contamination we coordinate with water-restoration pros who follow professional cleanup standards. The goal is a line that works and a home that's safe to use again — documented for your insurer.
Sewer Backup Across the Metrocom
We provide sewer backup cleanup throughout Cibolo and nearby communities including Schertz, Selma, Universal City, Converse, Live Oak. From our Cibolo base we cover the whole Metrocom and out across Guadalupe County and the surrounding Comal, Wilson, Bexar, Hays, Caldwell, and Gonzales county communities — with 24/7 emergency response and a 60-minute target across the core service area. See every community on our service areas page, or, not sure if we reach you? Call (831) 290-4327 and we'll tell you straight.
